"While Twitter had earlier told TechCrunch that it would be “winding down” Smyte’s business with existing clients, what that apparently meant was that it was going to announce the acquisition, then effectively shut off the lights over at Smyte and leave everyone in the lurch."
Just to reiterate because it's not obvious from the excerpt, Smyte is some kind of anti-harrassment API that a lot of large platforms (like npm and zendesk) were using. Twitter acquired it as a solution to their own harrassment problem and immediately shut everyone's access off, even though many companies had multi-year contracts with them! 😂
Not only does Twitter have harrassment issues on its own platform, now they're exporting these issues to other platforms too!
How did nobody on their board see this PR disaster coming. The incompetence keeps surprising me.
@Gargron At this point it wouldn't surprise me if they had decided to try and make other places as wretched as theirs just so they don't have to deal with their own problems.
@Gargron It's been quite a while since Twitter (company) reached the point where the distinction between malice and incompetence is moot.