@sophia after showing this to my wife, she shared this one from , from April 2018, with me:
and from the same thread, also:

(Now I wonder/hope *they* have at least cleaned up their act by now)

it's a shame the original reply from tmobileat is gone
If they'd posted an update with their new security precautions, it could've helped restore some trust in them; now I'm left to wonder if this ever actually got fixed, or if they still store / two-way encrypted passwords, or if they actually switched to a hashed/salted approach.

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