"While Twitter had earlier told TechCrunch that it would be “winding down” Smyte’s business with existing clients, what that apparently meant was that it was going to announce the acquisition, then effectively shut off the lights over at Smyte and leave everyone in the lurch."
Just to reiterate because it's not obvious from the excerpt, Smyte is some kind of anti-harrassment API that a lot of large platforms (like npm and zendesk) were using. Twitter acquired it as a solution to their own harrassment problem and immediately shut everyone's access off, even though many companies had multi-year contracts with them! 😂
@Gargron Twitter's way of doing things
@Montse_blanca Sorry I don't speak Spanish!
@Montse_blanca hola! Somos pocos, pero estamos por aquí. Puede que encuentres otra instancia de mastodon pensada para hispanohablantes, esta es mayoritariamente en inglés :)
@Gargron At this point it wouldn't surprise me if they had decided to try and make other places as wretched as theirs just so they don't have to deal with their own problems.
@Gargron It's been quite a while since Twitter (company) reached the point where the distinction between malice and incompetence is moot.
@Gargron it's worse than incompetence, it's that by allowing harassment people write more, which creates more data, which is the core of their business.
It explains how twitter makes some profit from ads, which are embedded in an non-annoying way, so that users keep using twitter.
Also other companies can use the public data to see f.ex. how good a product sells.
A coworker of mine also explained how f.ex. facebook, and other social media, are all the time running experiments, to find out how people react to specific designs.
I hope this answers your questions :)
@Gargron their board allows Jack to continue to be an incompetent boob. Why are your surprised?
@Gargron Twitter innovates by open sourcing harrassment
@Gargron is that the right emoji you're using there? Crying of laughter?
@thinkMoult I find it funny how stupid that is. Oh and they'll probably get sued for this, too!
@Gargron I am really curious to see if those companies with multi-year contracts sue. I hope they do and I hope they win.
@Gargron Not even remotely subtle of them. Ugh.
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