Eugen is a user on mastodon.social. You can follow them or interact with them if you have an account anywhere in the fediverse. If you don't, you can sign up here.

I read something recently that gave me food for thought. An alternative has to be 10x better for people to switch; and the core experience is what convinces people, not cool extra features.

I don't know how universally applicable it is, but I wonder how Mastodon stacks up in that. Personally I think it's 10x better, but is it really? Or more importantly, are we communicating clearly that it is?

@Gargron "10x better" sounds like BS, to me, because you can't actually quantify relative quality like that in any sort of measurable way.

Taking the question as "enough of an improvement for people to switch", it depends a lot on two things. a) the use case of the person who might be switching, and b) how steep of a learning curve they're willing to go through to give another service a chance. (1/2)

@Gargron (2/2) Mastodon has a much steeper learning curve than other contemporary social media sites, which presents a large obstacle to switching. The only ways to get people past that obstacle are to give them sufficient motivation to keep going *before* they really get the core user experience - and the core user experience is what the "10x better" is about.

I don't think most people who could switch are getting sufficient motivation.

@InspectorCaracal Does Mastodon actually have a steeper learning curve than Snapchat though? That shit opaque af

@Gargron Yeah, it does. Snapchat, you pick up, you make an account, you take pictures, you add people. Sure, a lot of the features are weird and unintuitive but that just means most people wouldn't use all the features when they get started.

Mastodon already starts off at a disadvantage because you have to figure out how the system works before you even sign up, and since that's an inherent part of the fediverse, it needs to be done Extra Well.

@Gargron I have yet to figure out what that Extra Well would actually *be*, though, or I'd have given suggestions ages ago. 😓

@InspectorCaracal I guess one of the most important things we can do is try and make the best of the user sign-ups we do get. Let's consider the server selection to be our Great Filter. Most people who join say that content discovery is too difficult. What can be done for this?

Trends, follow recommendations, popular content leaderboards. There's uhhh opposition to all of those in the community. Idk what to do.

@Gargron What I think could be valuable is finding out what those people who are saying content discovery is too difficult are expecting the content discovery to actually be like. What kind of content are they expecting to discover, and how do they want to be seeing it?

@InspectorCaracal Not gonna lie they ask for things like trending hashtags lmao

@Gargron I'm not surprised. >.>

The thing is, a lot of people ask for features because they're used to seeing it, not because it's a valuable addition, or because they haven't thought about what they actually are getting out of it. So in the case of trending hashtags, what do you get out of it? You see what people are talking about right then.

The thing is, on Mastodon, that's what looking at the local and federated timelines is for... ooooh, I had a thought

Eugen @Gargron

@InspectorCaracal The signal to noise ratio on the firehose timelines has become too low for them to actually be able to tell what people are currently talking about.

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