Due to technical difficulties, it is nearly impossible for me to go back longer than a week to help you guys with your questions!
Remember when asking for help you can use the Hashtag #NeedHelp as a first line, and just tag us in longer down the line when we are really needed to answer something impossible.
Hopefully we'll have a better system to stay in touch with you all soon™
I wish to apologize for the late responses here again. We are a team of volunteers besides of @Gargron who deal with the support on this account.
Sorry for the delays on some replies guys, some stuff happened in Sweden yesterday, resulting in me (maloki) not taking time to look over the support.
I hope I got through all of the backlog now though, if you still have an issue you need help with, don't hesitate to contact us again, or ask with #MastoDev #NeedHelp or #AdminNeedHelp depending on which category your issue fits into.
Cheers, and signing off / @maloki
What do I do if Mastodon is incredibly slow? @Support
I get duration=101.58 and some other absurd durations for fullfilling requests... on a bare install with 16GB of RAM
INTRO TO FEDERATION:
1. "mastodon" is a piece of software that runs on a server. There's a lot of servers that run it & u can follow ppl on other servers.
2. When u follow someone from another server, your server receives their toots.
3. The federated TL is all public toots that the server receives, ie all of the toots from everyone that ppl on your server follow.
4. ERGO: if u want to see more toots in the fed TL, follow + get other ppl on your server to follow ppl from other servers!
The @Support account is official, a couple dedicated people helping users with questions (I do not personally post from it though)
Hi new Masto users, a quickie.
Read this: https://mastodon.social/about/more
you're not only seeing Mastodon dot social, you're seeing several other places.
Follow @Support Follow @Gargron
No, this isn't Twitter.
No "they" are not gonna get sued for this.
Yes #Gameing is misspelled intentionally.
Don't try to understand the awoo posts.
Yes, there are a lot of Trans and furries.
Hey all! Sorry for the short notice. At 10am EST (15min from now) We're pushing an update to how Websockets messages go out. You'll have to refresh your browser if it's open to continue getting messages.
Mobile app developers, please @Gargron if you have any questions.
Thanks! - T
Official developer team support for Mastodon.social instance. @Gargron and other developers.
Server run by the main developers of the project It is not focused on any particular niche interest - everyone is welcome as long as you follow our code of conduct!