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Mastodon Support @Support

@theweegeetnik @weegeetnik Hi! You'll have to speak with mastodon.cloud's admin; it looks like that's @TheAdmin. Admin, would you please help weegetnik out?

Thanks! ^Noëlle

@Gargron @CM_chrismartin @cedesguin I'll note that this is a known issue: github.com/tootsuite/mastodon/ We just don't have a solution yet, but I'm looking into it. :) ^Noëlle

@cedesguin @CM_chrismartin Thank you for letting us know! I think I've narrowed this down to an issue with the emojione-picker plugin; the Sailfish OS browser is built on an older version of Firefox (33, as far as I can tell; the most recent release version of Firefox is 43.0.1), which doesn't correctly interpret a Javascript language feature that the latest version of emojione-picker uses.

I'll tag @Gargron in to see if he has any suggestions. ^Noëlle

@cedesguin @CM_chrismartin I'll try to look into the codebase and see if I can figure out what's going on. In the meantime, would you please take a screenshot of what you see when you go to https://<your instance>/web/statuses/new and post it here, so I can see what you're seeing?

Thanks! ^Noëlle

@cedesguin Hi cedesguin - I apologize for the late reply. Are you still experiencing this issue?

~ @CM_chrismartin

@dannysonwater @upside The only automated method that I am familiar with is to create an IFTTT applet that pulls from your Mastodon atom feed. However that would be Mastodon-to-Twitter rather than Twitter-to-Mastodon. Here is an example configuration: medium.com/@pimterry/sync-your

I hope this helps!

~ @CM_chrismartin

@5hosokawa Hi - I apologize for the long delay getting back to you. This feature is not currently on our roadmap however you can keep your eye on the ongoing discussion occurring in this Github issue github.com/tootsuite/mastodon/

~ @CM_chrismartin

@lattera Here's what the admins suggest: mastodon.social/@maloki/587404

If you follow those steps and still don't get it to refresh properly, let us know and we'll look for more options. ^Noëlle

@lattera Okay, let me look into it and I'll get back to you! ^Noëlle

@lattera Hi Shawn! Are you still having this issue? My recollection is that we've found that clearing the browser cache helps with this. Please let me know if you're still having trouble after that step! ^Noëlle

@Ronkjeffries @Gargron Hi Ron, sorry for the delay in getting back to you. I believe this has been introduced as a suggestion on the Github repository, so you might find it in a future update. :) ^Noëlle

@Geekz I'm sorry for the long delay on getting back to you about this. Did you get this working? I have some ideas but if you've resolved the issue there's no point going over them! :) ^Noëlle

@metbril I'm sorry I can't help with this. Maybe they just did something different for their logged in users.

However, if it helps, we have embeds incoming with one of the next releases of the software. :)
/ maloki

Due to technical difficulties, it is nearly impossible for me to go back longer than a week to help you guys with your questions!

Remember when asking for help you can use the Hashtag as a first line, and just tag us in longer down the line when we are really needed to answer something impossible.

Hopefully we'll have a better system to stay in touch with you all soon™

/ @maloki
Signing off.

@metbril We do not have embeds on mastodon yet. Like at all. :)
individual servers may, if they implement it themselves.

@ekaitz_zarraga They should ask their instance admin i.e on quitter.se not on mastodon.social.
However, they probably need to add you by your full handle which is @ekaitz_zarraga[at]mastodon.social
replace [at] with @

I'm sorry for the late reply.
/ maloki

@Jelv I want to apologize for the late reply, I thought I had people on this while I was busy this weekend.
No, not directly, because they are cached, but at some points they will disappear as the cache catches up, or something like that. This is a bit too technical for me. I hope this answer is helpful.

/ maloki

@JF Sometimes it can take a while to fill . Sorry for the super late reply.
I don't know if you've managed to figure this out. @hypirlink

For future reference can be useful to use.
I'm gonna drop this conversation by some other instance owners, and see if they can help you better than I.

/ @maloki

@caramela Hello, you are @caramela[at]mastodon.social
mastodon.social is your node / instance.
Your admin is @Gargron, this info can be found under Getting Started / Extended Information, which leads to here: mastodon.social/about/more

What can I help you with? (I can poke Gargron about whatever you need)
Sorry for the late reply

/ @maloki

@sargoth NO! Learn Spanish sargoth, you got this! you got this!!!
/// maloki <3 <3 <3