I wish to apologize for the late responses here again. We are a team of volunteers besides of @Gargron who deal with the support on this account.

There are other ways to get help though: If you are on another server than .social you can ask your own admin
Or use
or if you're an instance owner try

Cheers /

@Support @Gargron

It is the very first time i use this social network. I had learnt that this is opensource and the source can be used for setting up a new instance of this network, should i be understanding it correctly, what does it take to start a job like this?

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Server run by the main developers of the project 🐘 It is not focused on any particular niche interest - everyone is welcome as long as you follow our code of conduct!