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Why are ISPs so dishonest about service outages? My electric company has an outage map, and every time my power has ever gone out the outage has been on that map by the time I load it up on my phone, along with an estimate for when it’ll be fixed. My internet goes out and they’re all “Outage, what outage? Everything’s fine, must just be you. Here’s an appointment for someone to come check it out. Next week.” Then the service starts back up a few hours later.

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