this rings so true omg "Contrary to common belief, the volume of face-to-face interaction decreased significantly (approx. 70%) in [two field studies transitions to open office plans], with an associated increase in electronic interaction. In short, rather than prompting increasingly vibrant face-to-face collaboration, open architecture appeared to trigger a natural human response to socially withdraw from officemates and interact instead over email and IM." http://rstb.royalsocietypublishing.org/content/373/1753/20170239
@aparrish It's amazing to believe that anyone who has ever lived in a city would think that taking away physical privacy would open people up to the people around them. When we're all out on the street together what do we do? We put up our psychological walls immediately -- if we didn't, we'd never get where we were going!