I haven't talked much about my day job, but now feels like the right time since I recently moved away from management back into a content + community-driven role at @thunderbird.
As successful as the Thunderbird project is, there's a lot of room for us to improve our community engagement, whether that's creating a more welcoming environment for new contributors OR just being a fun "third place" for our users.
What do YOU think is missing right now? What can we do better?
@killyourfm @thunderbird I have 2 minor complaints that started in supernova. I would love a formal way to bug report, or file complaints via socials. I'm sure I could create a bugzilla report or something, but realistically, I'm never going to do that. No one wants that level of effort for a minor complaint.
eg: on supernova, the tabs for inbox/calendar/tasks are BELOW the action toolbar. And I hate it, but not enough to do something about it.
@killyourfm @thunderbird I guess this is kind of me saying "I want to be able to participate in a community, without having to explicitly join the community to contribute"... Which is probably a non-surprising thing for me to say on Mastodon.
@bisby @thunderbird But it’s totally valid. We don’t have a healthy-sized contributor community because the gateways to doing so aren’t remotely simple, or aren’t remotely visible!
@bisby @thunderbird Ohhh Nick, regarding bug reporting I hear you LOUD AND CLEAR. I may be wrong, but I’d argue the type of bug reports actually being submitted aren’t representative of the average Thunderbird user — precisely BECAUSE it’s such an ordeal to even post one. So, quite a bit may fall through the cracks.
At any rate, I hear you and appreciate the feedback.