Taking a Virgin America flight for the first time in about a year. The service is deteriorating fast. 😑
@amsomniac Working backwards...
We had a 5-hour trip w/o any free snacks. It took 45 minutes and a reminder to get some popcorn I paid for. There was a random terminal + gate switch the day of the flight. The new gate didn't have a mic, so the attendants had to announce things by yelling to the crowd. There was also no flight info on the gate's displays so no one knew if they were at the right location.
All in all, a complete mess :(