I've used #O2 with my own router and no problems whatsoever. When I had a problem with the line and they sent a tech over, he congratulated me on my choice of router. Their own router offerings are not half bad either.
@0 @fsfe I had no other choice than using Unitymedia (fiber) if I wanted to have more than 16Mbit downstream. For DSL, there is the problem of vectoring: one provider can exploit the full speed (often 100/40 Mbit), the others can just offer 25Mbit max. I had the same situation when I lived in my previous place where I had to choose Vodafone to get a decent connection.
> 16Mbit downstream
Is that such a huge issue? I'm on 50 Mb in one of my homes but only 5 Mb in the other. Yes higher speeds are more comfortable but hardly a deal breaker.
I'd certainly not do business with #Vodafone if they were the last company on Earth, let alone just to get the latest top speed.
That said, since you've already gone there, I suggest you report them to your local telecoms authority. I did that years ago, and they were not too happy about the fine. 😁
I had this with my provider when I just removed their router and used my own. After a week or so I had no internet connection anymore. Called service line and they told me, that they´ve blocked my connection because they observed "suspicious behaviour" and wanted to protect my "home network". Turned out, they tried to install and update on their router that wasn´t there anymore because I changed it. So they cut my line for "security reasons". Was a pretty weird experience.
So Vodafone Germany? And how long ago was this incident?
And would you mind writing about your experience in our forum where we intend to collect such experience reports? It's very important for us to know all these tiny tricks by ISPs so we can address them in our work. And for users it's so helpful to learn how others mastered their barriers. Thank you!
Yes, Vodafone Germany. I can write the whole thing down. It was early 2018. Not sure if it fits but we had the experience, that even certain landlords are trying to force you to use provider X and their hardware because they have "service contracts" with them. I was pretty shocked to hear about that.
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