@mishellbaker Use of second-person plural as an impersonal address, even to a single person, is a valid usage. I couldn't explain the rules for it until an ep of Lexicon Valley covered it. I asked a person struggling with a wheelchair on a Jersey beach if "y'all need any help there?" and couldn't have said why that was a correct usage but apparently it's a way of being less direct/personal/threatening: speaking as though you are addressing a group and just any member can answer.
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