self doubt, remote work 

telecommuting has had its benefits, but I think that only interacting with my users remotely has dampened my empathy somewhat. i know that some amount of distance is necessary to stay sane, especially with hostile customers, but i need to get better about understanding where people are coming from on the other side of an email

self doubt, remote work 

once i get on the phone with folks, it's almost like i have the opposite problem — it's hard for me not to empathize, and if folks are angry i just kind of wither. i don't know if support/admin is the right path for me, but i don't know if i'm smart or disciplined enough for development work

self doubt, remote work 

but i've built a life, and i have bills to pay, and i don't have the savings or latitude or social capital or privilege to "reinvent myself", not that that would make my professional situation any better

self doubt, remote work 

i love my personal life and my mate and friends,and my primary concern is doing right by that. i'm finally not a complete trainwreck as a person. i need to focus on that.

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