Hey @switchingsocial,
I'm looking for an (ideally FOSS) alternative to TeamViewer.

I need to support less tech-savvy people using Windows as well as Linux on their computers - and of course it would be great to serve all of them using the same tool...
Most of the host systems don't have a static IP address, and I'm afraid I can't VPN into their local LANs.
Any idea?

Please feel free to retoot - I'm looking forward to any suggestions :mastogrin:
#askthefediverse

@switchingsocial
Hi @magicfab
Thanks for sharing your experience with us!

Please correct me if I'm wrong: from what I understand #Guacamole seems to be a pretty nifty solution for remote access to Linux machines - at least I don't see a Win installer? :mastoface_with_rolling_eyes:

If I can't manipulate router settings (for DynDNS & Port Forwarding) and can't VPN into a local network - how do I connect to a computer with a dynamic IP address? And to different computers in the same NAT? 😳

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@tetrapyloctomist @switchingsocial

What part of TV are you replacing?

Guacamole runs on a GNU/Linux server on target LAN. From it you connect to RDP (Win), VNC (Win/Linux), SSH (Linux) on your LAN. In your situation you can use a reverse SSH tunnel to a third party server + 2FA auth. A lot of pieces but it works. Requirement: VNC installed/RDP enabled.

Compare TV licensing vs. professional sysadmin/consulting fees, make a budget. I can help if you don't have the time or experience to do it.

@magicfab @switchingsocial
OK, so I guess I got the concept of using #Guacamole all wrong 😊

In order to access the other computers in my (all windows) office, I would place a separate computer there, run Linux and install #Guacamole.
After that I can make a connection to the Linux machine from outside (Port Forwarding needed?) and from there I can connect via VNC or RDP to the Windows machines?

@magicfab
Which protocols do you use for remotely accessing windows computers? #RDP for administration? #VNC for remote help?

What kind of machine (cores/speed, ram) would be required as a server to run #Guacamole in order to provide a good user experience for the #RemoteAccess?

Sorry if I'm asking too many questions :mastogrin:

@tetrapyloctomist Protocols: yes, RDP steals the session and VNC can share it so RDP on some servers, VNC all the rest of Win desktops. It's a VM with 2GB of RAM, 32G storage on multi0core host.

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