The FOSS world must understand โ€œjust install Linuxโ€ wonโ€™t cut it. We must make โ€œthe whole widgetโ€ as Jobs would say.

But donโ€™t listen to me, let Stallman make the case:

Richard: Iโ€™ve never installed the GNU plus Linux system on a computer myself.

Me: Really?

Richard: I always found someone who knew how to do that. Got someone to do it for me.

Me: So it was so difficult that you have not installedโ€ฆ

Richard: No, it's just that I was so busy, I didnโ€™t wanna learn how.

2017.ind.ie/archive/summit/vid

@aral
I agree that more can be done in making these things accessible, but most Linux distributions aimed at average users has no learning curve for installing it.

Especially not for someone like RMS. Insert USB drive, boot, follow the prompts. I don't care how busy you are, that's only 2 short steps more than a new windows or mac PC.

@jeffalyanak @aral But you have to realize people are comparing to:

1. Buy computer.
2. Use computer.

Puri.sm have the right idea.

@freakazoid
@aral
Yeah, but it's a negligible amount of extra work. I just don't think that the install process is the issue.

If the Linux experience was significantly better than it currently is, people wouldn't have any issues taking that minor step.

The problem is both in the user experience and the familiarity gap, not the ease-of-acess.

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@jeffalyanak @freakazoid @aral The desktop experience on Linux is really quite fantastic at this stage (at least it is on KDE, & probably Gnome too). I can't imagine that's a barrier for folks either.

I suspect the reasons for not switching are different for different types of user. For most people, technical & non-technical alike, however, I imagine people are very accustomed to what they have. They probably often think, "why change?"

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@michelamarie
@freakazoid @aral
I do think it varies between desktop environments, but I haven't experienced one that works out-of-the-box for general use as the Windows or Mac environments, but I generally gravitate towards desktop environments that are highly customizable.

I think you hit the nail on the head, though. The operating systems that people use already work for them. The "why change?" question is hard to overcome.

@jeffalyanak @michelamarie @freakazoid @aral but it's Steve Jobs and his obsession with hiding how things work has given birth to surveillance capitalism. Don't follow his ideas. They created the class of "normal" users you see today.

If the same ideas were put to cooking we'd only have microwave dinners: which are notoriously unhealthy.

Teach people to install their choice of OS. Make it as easy as installing a browser.

@jeffalyanak @michelamarie @freakazoid @aral because the "sell the whole thing" stops nowhere. No OS updates except those we bless? Only one browser? A predefined email provider? No installations outside the store?

No. Keep the users in control. Help them learn how things work. If they do the first installation when they get a shiny new computer then they will know to make another later on instead of throwing it out because it's OS is obsolete.

@jeffalyanak @michelamarie @freakazoid @aral and to refute the Richard Stallman argument, if somebody else installed his GNU over Linux, how does he know there aren't any binary blobs in there? What if his trusted installer tomorrow goes corporate? What if Google buys Purism and pushes chrome as default in the next update?

@qwazix @jeffalyanak @michelamarie @freakazoid Of course, teach people. But donโ€™t assume you can compete with convenience. And neither is that a dichotomy. We must have beautiful defaults and layer the seams.

@aral @jeffalyanak @michelamarie @freakazoid you are right about this being a false dichotomy. Convenience is good for power users too. Who wants to battle with graphics card drivers?

We just need to be careful not to reinforce the idea that software cannot be replaced, it hurts everybody.

@qwazix @jeffalyanak @freakazoid @aral Honestly, I don't think we can give Jobs credit for creating a class of users, as you say. I'm quite convinced it's more that Apple developed products that gave everyday users what they needed or wanted, rather than the other way around.

@qwazix @jeffalyanak @freakazoid @aral In other words, Apple "met people where they are," instead of pushing them into the developer's own way of doing things. This, in addition to appealing to consumers aesthetic tastes.

Surely, Linux too can facilitate "low friction" user experiences, but without taking away the power and ability to customise and extend them for more advanced users, different needs, or varied use cases.

@michelamarie Apple is notorious for not moving an inch to meet their users. Their users had CD's. They removed the drives. Their users had USB drives. They removed the ports. They had wired headsets: 3.5mm jack gone. They shape the market whether we like it or not. Chiclet keyboards, check. Clickpads, check. Slim laptops, check. Everything Apple does sticks, whether the users like it or not. @jeffalyanak @freakazoid @aral

@michelamarie don't get me wrong, I like most of their innovations. I have a mac. But I cannot ignore the fact that their business practices are hostile to user freedom, and this is exemplified by their recent war on the "right to repair". And the bad thing is that everybody else follows them even in bad decisions, such as the abstraction of the filesystem on iOS. @jeffalyanak @freakazoid @aral

@qwazix @jeffalyanak @freakazoid @aral Ya. I totally agree that they restrict what their users can do with their own property -- it's absolutely true, and wrong.

I like the looks, quality, and security of Apple products but can never bring myself to buy one because of all those restrictions, and of course, because of the sky-high cost of everything Apple. ๐Ÿ˜ณ

@michelamarie I beg to differ. Phones had removable batteries. Then the iPhone came. The same with laptops. Jobs waged a war against user freedom and won. And now users demand that level of non-involvement. Design choices are political: european cars never lost the stick. American cars did. The same with the yearly updates. Printer inks. Messengers. Decisons of companies shape the market and (de)educate users. @jeffalyanak @freakazoid @aral

@michelamarie everybody is familiar with (federated) email, it seems simple. However every time I tried to explain the fediverse nobody listens after the words "different servers" and dismisses it as too technical. Why? Because people aren't at any given point, they are trained by their peers. @jeffalyanak @freakazoid @aral

@michelamarie @aral @jeffalyanak @qwazix The experience on Linux is not great if one needs an application that doesn't have a decent open source version or isn't packaged for their distro. AppImages are pretty Mac-like, but that's one of dozens of ways packages are distributed on Linux, versus a couple each on Windows and Mac.

I think there's no question Jobs was fulfilling a market desire. But I don't think his approach to ease-of-use was the only one possible, and I think it was on net harmful.

@qwazix @jeffalyanak @aral @michelamarie I think personal computing devices should be self-teaching rather than intuitive, which can only go so far. And not through a separate "new user experience", but by having the whole user experience be a gradual ramp to advanced use. Jobs and Wozniak could have done this easily, especially if they'd paid more attention to Alan Kay.

@qwazix @jeffalyanak @freakazoid @aral Yah. We disagree on this point. I believe that firms do influence society, though it's more that they are a part of society (products of it, if you will) & are influenced by it, just as individuals are

I don't think Jobs waged a war on freedom, at least not when it comes to batteries or disc drives. He did, however wage wars over intellectual property, which, is definitely a rights issue (a more serious one).

@jeffalyanak @freakazoid @aral

Have you tried KDE Plasma on a polished system like Fedora or OpenSuSE in the last couple of years? They work out of the box, like Mac does. It's a very smooth and refined desktop experience.

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