Systems like #Ziosk and #Presto allow customers to channel frustrations that would otherwise end up on public platforms like #Yelp — which can make or break a restaurant — into a closed system that the restaurant controls. This protects the business and gives them access to valuable #data, but it also effectively puts the customer in the position of evaluating and effectively managing their servers.
https://www.buzzfeed.com/amphtml/carolineodonovan/ziosk-presto-tabletop-tablet-restaurant-rating-servers