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n8, 9 characters left @n8

I don't understand how this is possible, but I've requested the EFF baseball cap with my donation every year since 2013, and not once have they ever sent it to me.
Usually they tell me it's out of stock; this year they changed it up a bit and listed it as included on the paper packing slip in the package (which was entirely hat-free).
Is there some kind of privacy-humor that I'm failing to get the joke on, like when ThinkGeek sells Tauntaun blood and everyone just knows that it's a joke listing?

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