Follow

Helping someone get their laptop fixed. Wedged on this. Read and tried about 10 different contradictory Microsoft official and community documents about it, none of them resolve the problem. Sadly "Install Linux" isn't an option here. So infuriating.

Β· Β· Web Β· 6 Β· 0 Β· 3

@lordbin Nope. It's applied a ton of updates already this weekend. Just wedged now.

@popey I hit this issue in a Windows testing VM I rarely use (thanks to Edge being rebased on Chromium)... and the only thing I could do was nuke the VM and install fresh.

I didn't use the VM for anything but light interactive browser testing. I don't know why it happened.

Sorry I can't help, except to say that it's not their fault.

Computers are so buggy, especially Windows (apparently).

@popey You can't really even give advice to them. 😐

Even (unreasonable) extremes of "Don't install apps!" and "Don't use the computer much!" still won't help in this case.

I guess the best thing to do is to make sure there's always a backup of important data, so when things like this happen, Windows reinstalls won't be so painful?

@garrett The data is the least time consuming part of it. Putting all the apps back, and re-authenticating everything takes more time than dragging a folder off a USB drive, typically.

@garrett I'm not even sure I could give any advice. This laptop was up to date 6-9 months ago, and was unused in a drawer in the meantime. I got it out and started doing updates yesterday. Not sure how they could have behaved differently. Maybe doing the "Arch" approach of turning it on and running updates every day!?

@popey Yeah, Microsoft probably tests current updates compared to previous updates, not ancient ones.

I had the same issue with my old VM. I updated it from time to time, but went several months without updating sometimes.

Meanwhile, my S.O. updates her laptop periodically and it's still fine. (Her laptop will sit on a table for *hours* doing each Windows update sometimes.)

She tries to update proactively so she won't have an accidental Windows shutdown, reboot, update process (again).

@popey TL;DR: Yes, I agree with you: Updating when they can think of it is probably the best bit of advice to give a Windows user.

@garrett We received a stat from Microsoft some years ago. A very high, scary high, number of Windows users just don't ever install updates, ever. It's one of the reasons we have automatic updates on Ubuntu. Not to let systems get so outdated, by updating in the background where possible. Obviously some people absolutely object to this, but it's founded in common sense. 🀷

@popey The increasing opacity of Windows Update logs, the process and diagnostics frustrates me every time I have to dive into it.

Sign in to participate in the conversation
Mastodon

Server run by the main developers of the project 🐘 It is not focused on any particular niche interest - everyone is welcome as long as you follow our code of conduct!

<svg xmlns="http://www.w3.org/2000/svg"><symbol id="mastodon-svg-logo" viewBox="0 0 216.4144 232.00976"><path d="M107.86523 0C78.203984.2425 49.672422 3.4535937 33.044922 11.089844c0 0-32.97656262 14.752031-32.97656262 65.082031 0 11.525-.224375 25.306175.140625 39.919925 1.19750002 49.22 9.02375002 97.72843 54.53124962 109.77343 20.9825 5.55375 38.99711 6.71547 53.505856 5.91797 26.31125-1.45875 41.08203-9.38867 41.08203-9.38867l-.86914-19.08984s-18.80171 5.92758-39.91796 5.20508c-20.921254-.7175-43.006879-2.25516-46.390629-27.94141-.3125-2.25625-.46875-4.66938-.46875-7.20313 0 0 20.536953 5.0204 46.564449 6.21289 15.915.73001 30.8393-.93343 45.99805-2.74218 29.07-3.47125 54.38125-21.3818 57.5625-37.74805 5.0125-25.78125 4.59961-62.916015 4.59961-62.916015 0-50.33-32.97461-65.082031-32.97461-65.082031C166.80539 3.4535938 138.255.2425 108.59375 0h-.72852zM74.296875 39.326172c12.355 0 21.710234 4.749297 27.896485 14.248047l6.01367 10.080078 6.01563-10.080078c6.185-9.49875 15.54023-14.248047 27.89648-14.248047 10.6775 0 19.28156 3.753672 25.85156 11.076172 6.36875 7.3225 9.53907 17.218828 9.53907 29.673828v60.941408h-24.14454V81.869141c0-12.46875-5.24453-18.798829-15.73828-18.798829-11.6025 0-17.41797 7.508516-17.41797 22.353516v32.375002H96.207031V85.423828c0-14.845-5.815468-22.353515-17.417969-22.353516-10.49375 0-15.740234 6.330079-15.740234 18.798829v59.148439H38.904297V80.076172c0-12.455 3.171016-22.351328 9.541015-29.673828 6.568751-7.3225 15.172813-11.076172 25.851563-11.076172z" /></symbol></svg> <svg xmlns="http://www.w3.org/2000/svg"><symbol id="mastodon-svg-logo-full" viewBox="0 0 713.35878 175.8678"><path d="M160.55476 105.43125c-2.4125 12.40625-21.5975 25.9825-43.63375 28.61375-11.49125 1.3725-22.80375 2.63125-34.8675 2.07875-19.73-.90375-35.2975-4.71-35.2975-4.71 0 1.92125.11875 3.75.355 5.46 2.565 19.47 19.3075 20.6375 35.16625 21.18125 16.00625.5475 30.2575-3.9475 30.2575-3.9475l.65875 14.4725s-11.19625 6.01125-31.14 7.11625c-10.99875.605-24.65375-.27625-40.56-4.485C6.99851 162.08 1.06601 125.31.15851 88-.11899 76.9225.05226 66.47625.05226 57.74125c0-38.1525 24.99625-49.335 24.99625-49.335C37.65226 2.6175 59.27976.18375 81.76351 0h.5525c22.48375.18375 44.125 2.6175 56.72875 8.40625 0 0 24.99625 11.1825 24.99625 49.335 0 0 .3125 28.1475-3.48625 47.69" fill="#3088d4"/><path d="M34.65751 48.494c0-5.55375 4.5025-10.055 10.055-10.055 5.55375 0 10.055 4.50125 10.055 10.055 0 5.5525-4.50125 10.055-10.055 10.055-5.5525 0-10.055-4.5025-10.055-10.055M178.86476 60.69975v46.195h-18.30125v-44.8375c0-9.4525-3.9775-14.24875-11.9325-14.24875-8.79375 0-13.2025 5.69125-13.2025 16.94375V89.2935h-18.19375V64.75225c0-11.2525-4.40875-16.94375-13.2025-16.94375-7.955 0-11.9325 4.79625-11.9325 14.24875v44.8375H73.79851v-46.195c0-9.44125 2.40375-16.94375 7.2325-22.495 4.98-5.55 11.50125-8.395 19.595-8.395 9.36625 0 16.45875 3.59875 21.14625 10.79875l4.56 7.6425 4.55875-7.6425c4.68875-7.2 11.78-10.79875 21.1475-10.79875 8.09375 0 14.61375 2.845 19.59375 8.395 4.82875 5.55125 7.2325 13.05375 7.2325 22.495M241.91276 83.663625c3.77625-3.99 5.595-9.015 5.595-15.075 0-6.06-1.81875-11.085-5.595-14.9275-3.63625-3.99125-8.25375-5.91125-13.84875-5.91125-5.59625 0-10.2125 1.92-13.84875 5.91125-3.6375 3.8425-5.45625 8.8675-5.45625 14.9275 0 6.06 1.81875 11.085 5.45625 15.075 3.63625 3.8425 8.2525 5.76375 13.84875 5.76375 5.595 0 10.2125-1.92125 13.84875-5.76375m5.595-52.025h18.04625v73.9h-18.04625v-8.72125c-5.455 7.2425-13.01 10.79-22.80125 10.79-9.3725 0-17.34625-3.695-24.06125-11.23375-6.57375-7.5375-9.93125-16.84875-9.93125-27.785 0-10.78875 3.3575-20.10125 9.93125-27.63875 6.715-7.5375 14.68875-11.38 24.06125-11.38 9.79125 0 17.34625 3.5475 22.80125 10.78875v-8.72zM326.26951 67.258625c5.315 3.99 7.97375 9.60625 7.83375 16.7 0 7.53875-2.65875 13.45-8.11375 17.58875-5.45625 3.99125-12.03 6.06-20.00375 6.06-14.40875 0-24.20125-5.9125-29.3775-17.58875l15.66875-9.31c2.0975 6.35375 6.71375 9.60625 13.70875 9.60625 6.43375 0 9.6525-2.07 9.6525-6.35625 0-3.10375-4.1975-5.91125-12.73-8.1275-3.21875-.8875-5.87625-1.77375-7.97375-2.51375-2.9375-1.18125-5.455-2.5125-7.55375-4.1375-5.17625-3.99-7.83375-9.3125-7.83375-16.11 0-7.2425 2.5175-13.00625 7.55375-17.145 5.17625-4.28625 11.47-6.355 19.025-6.355 12.03 0 20.84375 5.1725 26.5775 15.66625l-15.38625 8.8675c-2.23875-5.02375-6.015-7.53625-11.19125-7.53625-5.45625 0-8.11375 2.06875-8.11375 6.05875 0 3.10375 4.19625 5.91125 12.73 8.12875 6.575 1.4775 11.75 3.695 15.5275 6.50375M383.626635 49.966125h-15.8075v30.7425c0 3.695 1.4 5.91125 4.0575 6.945 1.95875.74 5.875.8875 11.75.59125v17.29375c-12.16875 1.4775-20.9825.295-26.15875-3.69625-5.175-3.8425-7.69375-10.93625-7.69375-21.13375v-30.7425h-12.17v-18.3275h12.17v-14.9275l18.045-5.76375v20.69125h15.8075v18.3275zM441.124885 83.2205c3.6375-3.84375 5.455-8.72125 5.455-14.6325 0-5.91125-1.8175-10.78875-5.455-14.63125-3.6375-3.84375-8.11375-5.76375-13.57-5.76375-5.455 0-9.93125 1.92-13.56875 5.76375-3.4975 3.99-5.31625 8.8675-5.31625 14.63125 0 5.765 1.81875 10.6425 5.31625 14.6325 3.6375 3.8425 8.11375 5.76375 13.56875 5.76375 5.45625 0 9.9325-1.92125 13.57-5.76375m-39.86875 13.15375c-7.13375-7.5375-10.63125-16.70125-10.63125-27.78625 0-10.9375 3.4975-20.1 10.63125-27.6375 7.13375-7.5375 15.9475-11.38 26.29875-11.38 10.3525 0 19.165 3.8425 26.3 11.38 7.135 7.5375 10.77125 16.84875 10.77125 27.6375 0 10.9375-3.63625 20.24875-10.77125 27.78625-7.135 7.53875-15.8075 11.2325-26.3 11.2325-10.49125 0-19.165-3.69375-26.29875-11.2325M524.92126 83.663625c3.6375-3.99 5.455-9.015 5.455-15.075 0-6.06-1.8175-11.085-5.455-14.9275-3.63625-3.99125-8.25375-5.91125-13.84875-5.91125-5.59625 0-10.2125 1.92-13.98875 5.91125-3.63625 3.8425-5.45625 8.8675-5.45625 14.9275 0 6.06 1.82 11.085 5.45625 15.075 3.77625 3.8425 8.5325 5.76375 13.98875 5.76375 5.595 0 10.2125-1.92125 13.84875-5.76375m5.455-81.585h18.04625v103.46h-18.04625v-8.72125c-5.315 7.2425-12.87 10.79-22.66125 10.79-9.3725 0-17.485-3.695-24.2-11.23375-6.575-7.5375-9.9325-16.84875-9.9325-27.785 0-10.78875 3.3575-20.10125 9.9325-27.63875 6.715-7.5375 14.8275-11.38 24.2-11.38 9.79125 0 17.34625 3.5475 22.66125 10.78875v-38.28zM611.79626 83.2205c3.63625-3.84375 5.455-8.72125 5.455-14.6325 0-5.91125-1.81875-10.78875-5.455-14.63125-3.6375-3.84375-8.11375-5.76375-13.57-5.76375-5.455 0-9.9325 1.92-13.56875 5.76375-3.49875 3.99-5.31625 8.8675-5.31625 14.63125 0 5.765 1.8175 10.6425 5.31625 14.6325 3.63625 3.8425 8.11375 5.76375 13.56875 5.76375 5.45625 0 9.9325-1.92125 13.57-5.76375m-39.86875 13.15375c-7.135-7.5375-10.63125-16.70125-10.63125-27.78625 0-10.9375 3.49625-20.1 10.63125-27.6375 7.135-7.5375 15.9475-11.38 26.29875-11.38 10.3525 0 19.165 3.8425 26.3 11.38 7.135 7.5375 10.77125 16.84875 10.77125 27.6375 0 10.9375-3.63625 20.24875-10.77125 27.78625-7.135 7.53875-15.8075 11.2325-26.3 11.2325-10.49125 0-19.16375-3.69375-26.29875-11.2325M713.35876 60.163875v45.37375h-18.04625v-43.00875c0-4.8775-1.25875-8.5725-3.77625-11.38-2.37875-2.5125-5.73625-3.84375-10.0725-3.84375-10.2125 0-15.3875 6.06-15.3875 18.3275v39.905h-18.04625v-73.89875h18.04625v8.27625c4.33625-6.94625 11.19-10.345 20.84375-10.345 7.69375 0 13.98875 2.66 18.885 8.12875 5.035 5.46875 7.55375 12.85875 7.55375 22.465"/></symbol></svg>