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"One reason people insist that you use the proper channels to change things is because they have control of the proper channels and they’re confident it won’t work"

twitter.com/joncstone/status/1

@ppng Or that they want it to be actually done because then it gets actionable or that they won't forget about it or feel like that they have to put on extra work just because they didn't do it properly.

If someone doesn't wants something done it's not *that* easy to tell, they can just have a workflow and not that much time/energy to spare.
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