After a review of Proton’s social footprint, we’ve decided to refocus our efforts into fewer channels where we can give our 100% to serve the community with relevant content, updates about the , and our take on breaking privacy news.

Stay connected with us via Twitter twitter.com/ProtonMail/.

This account will no longer be monitored by the Proton team.

Thank you again to our community for your support!

@vpnuser @protonvpn We're happy to hear that! Thanks for sharing your feedback, and for your support.

@alyve Hi there! We're focused on building a new version of the Android app right now, and we have plans to put the ProtonMail app on F-Droid after we release it. Stay tuned to our social channels for updates.

@nick Hi, thank you for sharing your thoughts! We have forwarded your suggestion about the ability to route the traffic from our mobile apps and Bridge through Tor internally for consideration.

@jx0@fosstodon.org @fatboy @joeligj12 In this instance, we were forced to do so. We fight many of these requests, but there was no legal possibility to resist or fight this particular request. We've shared clarifications about the situation here: protonmail.com/blog/climate-ac

@kubikpixel @technicallypossible We don't have a no-logs policy for ProtonMail (only for ProtonVPN), and we've never claimed that. By default, we don't keep permanent IP logs in relation with your use of the services. However, IP logs may be kept temporarily to combat abuse. Also, under Swiss law, we can be forced to collect information on accounts belonging to users under Swiss criminal investigation.

@Fkrauss In this case, Proton received a legally binding order from Swiss authorities which we are obligated to comply with. There was no possibility to appeal this particular request. More details here: protonmail.com/blog/climate-ac

@innerfather@mamot.fr In this case, Proton received a legally binding order from Swiss authorities which we are obligated to comply with. There was no possibility to appeal this particular request. We've shared further clarifications about the situation here: protonmail.com/blog/climate-ac

@victorhck @demoakracia @drymer We will be modifying this to more explicitly point people to Tor for this specific use case. However, it's important to reiterate that we don't collect user IP logs by default. Under Swiss law though Proton can be forced to start collecting them for a particular account under Swiss criminal investigation, as stated in our Privacy policy. We've shared further clarifications about this situation here: protonmail.com/blog/climate-ac

@hyde @Fritange We don't collect user IP logs by default. However, under Swiss law, Proton can be forced to start collecting them for a particular account under Swiss criminal investigation, as stated in our Privacy policy. We've shared further clarifications about this situation here: protonmail.com/blog/climate-ac

@onestlatech Please be aware that we don't collect user IP logs by default. However, under Swiss law, Proton can be forced to start collecting them for a particular account under Swiss criminal investigation, as stated in our Privacy policy. We've shared further clarifications about this situation here: protonmail.com/blog/climate-ac

@jonwexler Thanks for re-sharing! We really appreciate your support.

@evelynyap Hi, thank you for your feedback. We recently released the Undo send feature, which is a precursor to building scheduled sending. Undo send can currently do a delay of up to 20 seconds, but it can be extended to arbitrarily long durations. Therefore, scheduled sending of emails should be coming soon.

@Midi_CTES We're happy to hear that! Thank you for your support.

@snowstark Hi again! Our team investigated this further and confirmed that it was the embedded TED video that was adding GA trackers. We've replaced this with a YouTube version of the same video, which doesn't add GA trackers. While it still calls for doubleclick (from YouTube), it is hopefully the less intrusive option.

@snowstark It's possible that Brave is recognizing something else (like Google Fonts, which cannot be removed from the platform even though we're not using them) as a Google Analytics tracker. We'd appreciate it if you would write to Brave about this, and we'll also forward this internally for further action. Thank you in advance!

@lbehm Hi Ludwig! When it comes to foreign requests, we only comply with those that have been duly instructed and validated by Swiss authorities through an international legal assistance procedure and determined to be in compliance with Swiss law. Please know that legality is assessed on Swiss law only. You can find more about this, along with numbers of legal requests, in our transparency report: protonmail.com/blog/transparen

@elera_mortis Hi! At ProtonMail, the symbols ., - and _ are treated as “transparent” to help avoid phishing/impersonation. Also, the local part of the address (the part before the @) is case-insensitive. This feature exists in many other providers as well.

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