Last month the Netherlands passed #RouterFreedom into law: all ISPs must let customers choose their own Internet hardware and still provide tech support at no extra cost. That little box is your home-internet gatekeeper, and now in NL it can work for you https://fsfe.org/news/2021/news-20210805-01.en.html
@neil Do they have good customer service for non-technies? I'm in the market for a new UK ISP for my Mum (we were with the 'UK Free Software Network' for years, but they were recursively acquired by larger fish long ago).
@samtuke Why not get her to give their sales team a ring, and see how she gets on? If she feels they’ve been able to talk to her in a way she feels comfortable, that’s probably a good indication of support?
@neil That's the best recommendation I'm likely to get, Thanks! But we seem to have skipped the part where you tell me their name 🧐😄
@samtuke I wonder how easy it is in NL to buy a DOCSIS modem or a fiber ONT that you can use with any ISP and any router.
Server run by the main developers of the project It is not focused on any particular niche interest - everyone is welcome as long as you follow our code of conduct!