I just wanted an account at @Hetzner_Online but they don't accept my French ID as proof of identification and refused me as a customer. Ranted on the phone: turns out they can't tell me why, but I can send them a selfie.

Did anyone have a similarly shit experience with them?


@shiro I am an American and did not have a problem setting up a hosting plan. However, I will say that Hetzner is run like a disorganized small business. They owed me a refund and it took several follow-ups for me to secure the money. It did not seem like they were trying to avoid paying me, it just seemed like they legitimately forgot.

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