"...you have some code which measures how long your users wait for a page to load. You have collected 6 data points, in milliseconds: 62, 920, 37, 20, 850, and 45. If you average these load times, you get 322. But 322ms is not representative of your users’ experience. From this data, it’s clear some of your users are having a very fast experience (less than 70ms), and some are having a very slow experience (greater than 850ms). Using an average can mislead you."
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