I got a Nintendo Switch at the weekend (Let's Go Evee was what tipped me over the line, but I've meant to buy for a while). Terrible initial experience from AO (Nintendo failed to fulfil day one orders, my delivery got missed one the Saturday and then finally received it on Sunday PM). I did get a £30 refund though, which was nice.
Feels a lot more comfortable posting about consumer woes on here where no one's watching. Don't feel like the noisy table in the restaurant screaming for attention.