Hello, Mastoverse! I'm a project manager and customer experience, support-driven person, who has dabbled in multiple areas of business operations.
I'm currently helping redesign the Zendesk support #CX for a multinational digital operation in LATAM. I live and work remotely in Lisbon, Portugal, and the job allows me to travel quite a bit.
I'm also an amateur cinephile, collage artist, and a bedroom-guitarist.