and they're giving me shit about returns because their try-on period is now just 5 days. every dark pattern in the book: fake autocomplete in the customer service contact form that closes the form and routes you to a knowledge base article, post-submit box that tries to get you to click another knowledge base article (and closes your ticket if you do).
Dia&Co is dead to me. trying to file a chargeback if they won't take the return. on top of the style crimes, none of this stuff fits and it's pretty flimsy.