@Gargron It's been days now, and I'm still having terrible issues with the advanced interface. It's virtually unusable without constantly refreshing.
Help?
@GottaLaff I’m very sorry you’re having issues. I’ll check if I can replicate these issues on my MacBook. As Lisa mentioned, browser extensions that modify page contents can often be the culprit in such cases, but I need to look into it.
@Gargron Thanks so much, truly. I got rid of AdBlockerPlus, btw. I don't use many extensions for anything.
@GottaLaff Okay, I'm now in the advanced interface in Safari on OSX. Everything looks to be in order on first glance. What sort of actions precede the issues you've experienced? Anything that might help me replicate the conditions when it happens.
@Gargron After replying to you, I went to "Like" the next toot I got in my notifications column. It wouldn't "take." Instead, when I went to do something else, the cursor turned into a magnifying glass and I couldn't do anything else until I refreshed the page.
@GottaLaff Does this begin happening after a certain amount of time the page has been open? How many columns do you have pinned and which ones if you don't mind me asking? Do you have slow mode enabled?
@Gargron As I mentioned, it starts nearly immediately.
No, slow mode not enabled.
Columns: 7, including Home, private mentions, and the one that opens up if you click on a toot. I don't even have Local open. I have 3 lists that each have a column, and notifications + Home, DMs, and the one that opens if you hit a toot.
@GottaLaff Hm, so it's not what I thought it might be then. I've pinned the same amount of columns and everything is still working fine. I've found a glitch when I click a post and the page scrolls to the right, the last column isn't displayed correctly until I scroll manually again, but that doesn't sound like the issue you're having. Can I ask which model of device you're using?
@Gargron You mean my MacBook? MacBook Air.
@GottaLaff I don't have access to a Macbook Air. I'm testing on a Macbook Pro so this issue could be masked by the performance difference. I'm afraid that I won't be able to offer a quick resolution to this problem because I still can't figure out what's happening. I can recommend trying out the Phanpy web client for Mastodon in the mean time, it also supports multiple columns and might not have the same issues.
@GottaLaff One more question, when the cursor turns into something it's not supposed to be, or a button doesn't take, does this coincide with a new post appearing in any of the open columns? How frequently do new posts appear in the interface? This information might give me a clue.
@Gargron New posts are always appearing in them. Some are slower to do that than others, of course. Home is constant. But the others are less frequent. Some move very slowly.
@GottaLaff Can you try unpinning and hiding the private mentions column for me, and tell me if that improves the performance of the page?
@GottaLaff Can you try this please?
@Gargron Oh sorry, I missed that. Yes, will do. @Snowshadow
@Gargron Okay done.
Btw, it really seems to get bad whenever I click on a toot to open it in another column to read the thread.
Replying becomes nearly impossible, that's when I refresh.
I'll let you know about the DM elimination. Thanks so much.