Automattic is one of the most important companies on the Internet.
They make Tumblr, WooCommerce, Akismet, LongReads, WordPress—among others.
WordPress alone powers ~44% of the world's websites.
More interesting: despite being such a large, dominant company, few people hate Automattic.
Why is this?
Interesting facts about Automattic:
1. The FTC doesn't fine them
2. Congress doesn't demand answers from their CEO
3. No one wants to break them up
4. No Netflix documentaries have been made about them
5. No one has held them responsible for the destruction of society
They are so scandal-free, the average Joe doesn't even know they exist.
There's a few things Automattic does differently than Big Social:
1. They open source their flag ship product
2. They allow easy self-hosting
3. They allow easy customizations
4. Their core monetization isn't based on ads
5. They don't build abusive algorithmic feeds to maximize engagement
For the most part, Automattic is a good citizen.
So how well is Automattic doing compared to Meta and Twitter?
Well, there's no doubt that—at one time, Meta and Twitter had bigger valuations than Automattic.
But the flipside: Automattic will probably exist next year. Can we say the same about Meta and Twitter?
Big Social might have lots of capital, but I doubt they have Automattic's stability, sustainability, and survivability.
Why do I compare Automattic to Big Social? Because Automattic:
1. Builds social media products
2. Has achieved significant market share
3. Makes money
Whenever people ask me about a potential model for the Fediverse, I point to Automattic.
They're no flash in the pan. They've existed for ~20 years.
Most questions about the Fediverse's long term sustainability and survivability can be answered by looking at Automattic.
1. Does it scale? Yes.
2. Can it be extended and customized? Yes.
3. Can the non-technical average Joe be comfortable enough to self-host? Yes.
4. Can institutions embrace it? Yes.
5. Can an ecosystem be built around it? Yes.
The operating model has already been built and been proven long ago.
I get a lot of developers and entrepreneurs asking me for advice on a potential social media product.
Usually -- almost always -- I ask them: would you rather be Meta or Automattic?
At first, most of them think they want to be Meta. But then when I show them the stats on Automattic, many of them reconsider.
Sure, Meta attracts the Press.
Yet Automattic attracts good will and sustainability -- something Meta doesn't have.
Now to the question of, "How will this Fediverse thing make money?" -- because that's always the question.
Again, there's an easy answer:
1. Consulting
2. Customizations
3. Hosting
4. Support
In fact, there already is a few people making a living off the Fediverse as we speak.
And if Automattic can do it, so can WordPress, Pixelfed, Peertube, Lemmy -- all the projects and developers actively working on the Fediverse.
Another question regarding the Fediverse: "Would politicians, press, higher learning, celebrities actually ever be bothered to self-host an instance and pay someone to maintain it?"
Again, Automattic answers that question.
What do all those institutions use for their websites? Self-hosted WordPress sites.
Who runs it? Someone they pay.
Self-hosting and maintenance can not only be normalized -- people would probably be happy to do it.
Yesterday, I asked, "Is the Fediverse destined to be hijacked by a VC-driven Silicon Valley startup that re-hashes Big Social all over again?"
Nope -- it's not inevitable.
Again, Automattic has shown us that not only do alternative models exist, they're probably more sustainable.
To beat Big Social, we don't have to become Big Social.
It's entirely possible -- nay, probable -- to build the "WordPress of Social Media".
/END
@atomicpoet probably because they just stay in the background and don't really do anything to annoy users. They don't pick stances and never seem to be involved in any wrong doing. (Or if they are, it never seems to surface)
@atomicpoet Maybe there weren't any big #scandal regarding that company?
Although for me it doesn't really matter which company it is, if it's big and with too much power it should not exist.
Either way, about #wordpress i'd guess from those 44% not even 50% are hosted by them, but by self-hosting.
I despise google and Microsoft, but there are some nice totally offline and opensource tools that we all use (see the linux kernel)
@atomicpoet Simplenote rules and Pocketcasts!
@jlrevilla @atomicpoet ugh.. I hate it when people casually namedrop a note taking app that I hadn’t heard of. Now I have to go and look it up and probably try and test it. I will obviously start fretting about whether it should replace my current toolset etc etc
Also check out #DayOne. Automattic owns that app too, and it's a really nice option.
https://dayoneapp.com ( link edited to a better one for anyone who is interested in this awesome app)
@pascal @atomicpoet @pauljacobson this looks interesting
@pauljacobson @jlrevilla @atomicpoet Please stop!
@pauljacobson @jlrevilla @atomicpoet Since I'm here.. https://get.mem.ai is my weapon of choice ... at the moment.
@jlrevilla @atomicpoet oh I love simplenote. I use it everyday. It's on every device I own.
@atomicpoet As far as I can see, they collaborate with the Open Source Community and it’s a positive behavior.
@atomicpoet
Not entirely scandal free. In their early days they were big on stuffing WP with fake paid articles to game search engines.
They apologized, we forgave them. Forgiveness is divine.
@teledyn I never forgave them
@nyquildotorg
I do still view them with suspicion, but then I view everyone with suspicion
I kinda trust gravity though. It's been our constant friend for at least 5.8 billion years
@teledyn I have spent a considerable amount of my career trying to unravel the nonsense people do in Wordpress, so even without that particular incident I have strong feelings about them.
@nyquildotorg
I was, long ago, deeply into the Drupal community. I fell out with them over their embrace of spam.
Posterous was the only intelligent platform, which is why it was bought out and shut down. Don't want any of that sensible shite in HERE!
So what's left? Joomla?
@teledyn I've been fortunate enough to be saddled with CraftCMS. It's pretty great in ways all those other options infuriated me, but they've recently embraced shipping just a package lockfile and using composer to sort out the thousands of php dependencies they need, and I'm once again infuriated.
@teledyn It's funny that you mention gravity. It's something I keep thinking about, in the context of finding more and more things that just won't work if gravity changes. Trust but verify.
I was really hoping they'd end up being the ones to eventually purchase #Bandcamp as it made so much sense. Oh, well.
@atomicpoet and Matt is a super nice guy.
@atomicpoet Do you have a link to their source?
@mistergibson Look up WordPress.
Is there a published paper analyzing the scalability? I'm not doubting it, but I'd like to learn more about it.
@brouhaha Don't know. Everything I'm saying is based on real world experiences. But if it's used by CNN and Microsoft, it can probably scale.
@atomicpoet why does it have to make money? Non-profits aren't set up to make $$
@lakelady @atomicpoet It depends on whether it’s really money-making or simply sustenance we’re talking about?
@sef @atomicpoet People who work at non-profits can be well paid. It doesn't have to be mere "sustenance". Successful non-profits are well run businesses.
@lakelady @atomicpoet Yeah, perhaps I misuse the term. We mean the same thing.
@lakelady @atomicpoet Good question. Automattic vs. Meta is a no-brainer, but I'll admit I like Automattic 10 years ago more than Automattic now. Profit focus I think has de-emphasized WP as blog engine and emphasized WP as CMS (and as a monetization "platform"). I'm not anti-profit, but I am against non-viability of non-monetized projects, which seems to be the long-arc trend of the Internet since the Clinton-era privatization of the backbone.
@lakelady @atomicpoet Doesn't have to make profit, but it has to have revenue to cover expenses. And fediverse has hosting costs, will need paid staff as it scales, and may eventually need to pay some programmers/devops to work fulltime (extreme scalability tends to require close co-operation between operations and development).
@atomicpoet Also, they are making Tumblr part of the fediverse. You can make WP part of it too with a plugin.
Relevant:
https://sociale.network/@oblomov/109315461435832732
(Thread starts here: <https://sociale.network/@oblomov/109314841642216677>)
@atomicpoet Oooh. Wordpress is a good model, isn't it? I like that. Or Drupal. Bugzilla. Yes.
@atomicpoet Agreed and think that the Automattic analogy is perfect.
Frankly I hope that Wordpress is among those who build the Wordpress of Social Media, given Matt Muellenwegs recent interest in ActivityPub and Mastodon.
In a way the Linux example might also be informative.
@atomicpoet I just posted on this... I agree, but I'm trying to get clear in my head how to prevent "Big Social"?
@JoseMarichal I'll re-iterate, follow Automattic's model
1. Open source
2. Self-host
3. Build an eco-system for consulting, customizations, hosting and support
That's the recipe.
@atomicpoet @JoseMarichal I largely agree with everything said here, but self-hosting is currently not easy enough: relatively pricey if you go with a dedicated host, plus most ordinary people already sit on shared hosting spaces. Setting up WP through 1-click installers on shared hosts is trivial but no such thing for masto (yet).
Until we lower the barrier to entry, self-hosting will remain low, I suspect.
@eLearningTechie @atomicpoet @JoseMarichal Agreed. I spent an hour trying to install it and the components directly and flatly failed, went with the docker compose file and that still took some time and I had to learn how to setup postfix. It's nowhere near public-friendly for hosting yet
@chance @atomicpoet @JoseMarichal That was my impression, too, when I looked into it.
@eLearningTechie @JoseMarichal Actually, do you know that several webhosts offer easy 1-click Mastodon installation? Digital Ocean is an example.
@atomicpoet @JoseMarichal I didn't. Thanks for sharing.
@JoseMarichal @atomicpoet I think what it boils down to is one of (de)centralization. I mean, honestly it always has. When there's a central power then it's going to attract People Who Want Power. It doesn't matter if that's Twitter, Wordpress, Google, or a government. Sure you'll get some people who actually want the benefit the community vs acquire power, but you *will* get the vampires. Protocols and federation are the rising tide.
@ketmorco Hmm.. you've given me food for thought. Federation as a political concept is associated with both strengthening and weakening nation states. Weakening by taking power from the center (like Articles of Confederation vs. Federalism in the US). But strengthening by requiring coordination of activity rather than going solo, like Hayek arguing for the EU as a way to weaken the power of nation states... but in this case we're moving from centralized to "coordinated decentralization"....
@atomicpoet This is great. Years ago, Polaris VC called me when they were thinking of investing in what became Automattic, asking whether it was crazy to invest in open source. No, I said, this was Mullenweg learning the lessons of Six Part. This would grow. They invested.
A few weeks ago, on TWiG, we had a great conversation with Matt about just this. https://twit.tv/shows/this-week-in-google/episodes/681?autostart=false
@atomicpoet I was asking myself similar questions but the open source organisation that came to mind was Mozilla.
@atomicpoet Great posts!
BTW: Same applies for #Nextcloud - only they are not as big as Wordpress yet.
As I always say: perhaps the european answer to US-oligarchs and China-state-companys isn't some pumped up artifical competitor. Maybe it's a garden full of open-source software companys. That is also better for the economy if you have a lot of companies that can make money in fair competion and no monopolies.